Frequently asked questions

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H.C. Andersens Hus
H.C. Andersen Haven 1
5000 Odense C

Website

Remember to book in advance.

The new museum has a maximum limit of 250 guests at a time.

The museum proper covers 5600 m2 - two thirds of which is under ground. The garden covers 7000 m2 and the total museum area covers 9000 m2.

The museum is suitable for wheel chair users. You can enter the lower part of the museum via a 110 meter ramp or you can choose to use the elevator.

Yes, you definitely should. Click here Booking-link and book your ticket for the date and time slot you are interested in. Any unbooked tickets will be sold at the museum, but some days will be sold out in advance.

You can bring your own food and eat in the garden. If you did not bring anything, you can buy something at the museum Restaurant DEILIG that offers a menu inspired by Andersen's writings.

No, you can't. Not even if it is tiny / is carried in a bag / is the cutest thing ever. Sorry.

The museum does not offer guided tours of the museum. You can book a 30 minute introduction to the museum - it costs DKK 650,00 - maximum group size 30 persons. After the introduction guests can visit the museum on their own with the included audio guide.

The museum owns a couple of push-chairs you can borrow. It is not possible to enter with your own stroller, push-chair, pram or the like.

The price for adults (18 and up) is 165 DKK.
Groups of at least 20 adults pay 155 DKK per person.
Children under 18 are free.

NOTE: it is necessary to book a ticket online BEFORE visiting, including for children, even if they don't pay admission.

P-15 in Odense P is the closest option. You can enter the museum area directly from the parking garage via exit P15.

If you require accessible parking and step-free access, please use P-19, where designated accessible parking spaces and a lift are available.

Tourist bus parking

• Short-term parking in the city center (eg in Sortebrødrestræde) is for unloading / loading of tourists.
• Long-term parking must take place on the stretch between Havnegade 106 and Havnegade 110.

Please click this link https://um.dk/en/travel-and-residence/where-to-apply from the Danish Foreign Ministry for a complete list of countries and what you need to enter Denmark.

Yes, there are several places with baby-changing and nursing facilities. Find more information here.

Yes, yes we do. Visitors should know that if they visit us on a bank holiday, most shops will be closed and probably some restaurants as well. Denmark, however, is quite relaxed about bank holidays and you will always be able to find a supermarket/restaurant/café/etc. that stays open.

In general, attractions stay open regardless and some will even stay open on Mondays (in Denmark, attractions often close on Mondays)  if they coincide with a bank holiday.

Bank Holidays in Denmark 2026

New Years Day, January 1st

Maundy Thursday, April 2nd

Good Friday, April 3rd

Easter Sunday, April 5th

Easter Monday, April 6th

Ascension Day, May 14th

Whit Sunday, May 24th

Whit Monday, May 25th

Christmas Eve, December 24th

Christmas Day, December 25th

Boxing Day, December 26th

Bank Holidays in Denmark 2027

New Years Day, January 1st

Maundy Thursday, March 25th

Good Friday, March 26th

Easter Sunday, March 28th

Easter Monday, March 29th

Ascension Day, May 6th

Whit Sunday, May 16th

Whit Monday, May 17th

Christmas Eve, December 24th

Christmas Day, December 25th

Boxing Day, December 26th

Click this link for a three day forecast from the most reliable weather service for Odense

Denmark uses Danish kroner (DKK), not Euros, so make sure you either bring cash or appropriate credit card. Generally you can go anywhere with a Visa or a Mastercard. American Express is also widely accepted. Remember to bring your pin code.

Public washrooms can be found all over the city and are typically grey/black boxes located in the pedestrian zone. Some are free - some charge up to DKK 5.

Yes, you can. During some months of the year, access is restricted. Click to see a map of the river with information about restrictions

Dogs are welcome in many places. 

In general, dogs are not allowed inside restaurants, but this is up to the owner and they will sometimes make exceptions. Usually there is no problem in outdoor serving areas.

Yes, there are luggage lockers at Odense Railway Station, located next to the ticket office. The lockers are secured with a personal access code.

Four locker sizes are available:

• Small (35 cm x 45 cm x 85 cm) – DKK 30 per day
• Medium (52 cm x 45 cm x 85 cm) – DKK 50 per day
• Large (35 cm x 94 cm x 85 cm) – DKK 60 per day
• XL (52 cm x 94 cm x 85 cm) – DKK 80 per day

Payment is accepted by Dankort, Visa Dankort, V Pay, Visa Electron, Mastercard and Maestro.

Luggage lockers are accessible daily from 05:00 to 01:15.

Click here for a map of parking in Odense.

The site is in Danish but should be quite easy to understand. The colours green, yellow and red indicate whether or not there are any available spaces - blue means that it is not part of the automated system, so you will have to take your chances.

On the page it is possible to filter by payment method, so scroll down a bit and choose your credit card to see a list of parking spaces you can choose from.

Please note that practically all information regarding parking and payment will be in Danish and that you will need a credit card in many places. Parking fines in Denmark start at app. 600 DKK, so try to avoid them.

Some shops are open on Sundays, but not all. Smaller specialist shops in particular may be closed on Sundays, while larger shops, shopping centres and department stores often have extended opening hours. Always check the opening hours in advance.

There are several parking options close to the pedestrian streets and central shopping areas. Choose a car park or parking garage near the part of the city you want to visit, and continue on foot to the shops, cafés and experiences in the city centre.

You can see a map of parking spaces here.

Opening hours vary by store, but in general, shops in the city center are open Monday to Thursday from 10 AM to 6 PM, Friday from 10 AM to 7 PM, and Saturday from 10 AM to 4 PM. Many stores also open on the first Sunday of the month.

No, unfortunately not. Due to Danish safety regulations for food production, Odense Marcipan is not able to open its doors to the public. You can, however, buy their products in most larger supermarkets as well as in sweet stores all over Odense.

Not as a result of the designation. However, if relevant research questions come up, there may be small excavations.

Visible, earth-bound ancient monuments were not automatically protected until much later - in connection with the Nature Conservation Act of 1937. Before then, ancient monuments could only be protected as part of a voluntary agreement between the landowner and the National Museum.

BUT - Nonnebakken was only recognised with certainty as a Viking Age settlement in connection with the National Museum's investigations in 1953 - so by then the damage had long since been done. In other words: There was neither knowledge of the ancient monument nor the legal basis for a preservation order before the major interventions in the 1800s and early 1900s.

Nonnebakken is a crucial part of Odense's history and past, and has contributed to the development of Odense to this day.

Nonnebakken is the only one of the five castles that was built next to a town in the Viking Age, and it is only at Nonnebakken that Harald Bluetooth's ambition to unite the kingdom has a lasting effect right up to the present day

Museum Odense is working on realising a visualisation of parts of the ring castle at its current location on Nonnebakken, including a miniature version of the ring castle that will be visible from Munke Mose on the opposite side of the road.

Nonnebakken is the only one of the five castles that was built next to a town in the Viking Age, and it is only at Nonnebakken that Harald Bluetooth's ambition to unite the kingdom has a lasting effect right up to the present day. This can be seen in the fact that after the establishment of Nonnebakken, Odense developed into the capital city of Funen and functioned as a bishop's seat. The cities and the church institution played an important role in the formation of the kingdom. The story of Nonnebakken and Odense thus adds an extra dimension to the overall description of the five ring fortresses and their significance.

Nonnebakken is named after a nunnery that was located on the Viking mound in the 12th century. The levelled castle bank, on which the Odd Fellow Lodge is located today, and a few other traces can be seen in the terrain, but other parts of the castle are well preserved, but hidden under the modern city.

Ring fortress is a popular term for fortifications that have a circular floor plan. The late medieval ring fortress is a castle built of stone and surrounded by a moat.

In the Viking Age, Nonnebakkens contained a huge circular castle with an outer diameter of 180 metres. The castle was built around the year 980 and is attributed to King Harald Bluetooth's group of ring castles, all built around the 970-980s as a clear expression of the ambition to unite the Danish kingdom and protect it from outside enemies.

On the International House Odense web site you can read about what to do if you would like to get married in Odense.

https://www.internationalhouseodense.dk/living/citizen-service/getting-married

Foreign nationals must book an appointment by contacting vielse@odense.dk