VisitOdense

Frequently asked questions

Here you can find help with parking, tips for bike rental, information about the luggage boxes at the train station and a guide to getting married at Odense City Hall. There is also a list of public holidays, public transport information and more.


If you have a question that you cannot find the answer to here, you are of course very welcome to send us an email at otb@visitodense.com - and we will answer as soon as possible.

Apotek og læge

Where can I find an emergency doctor & emergency room?

Call 112 for serious accidents or life-threatening conditions. For non-urgent cases, contact the on-call doctor at +45 7011 0707.

The Hans Christian Andersen House

What is the address of the Hans Christian Andersen House?

H.C. Andersens Hus
H.C. Andersen Haven 1
5000 Odense C

Website

Remember to book in advance.

How many guests can visit the new Hans Christian Andersen House simultaneously?

The new museum has a maximum limit of 250 guests at a time.

How big is the Hans Christian Andersen House?

The museum proper covers 5600 m2 - two thirds of which is under ground. The garden covers 7000 m2 and the total museum area covers 9000 m2.

Is the Hans Christian Andersen House suitable for wheelchair users?

The museum is suitable for wheel chair users. You can enter the lower part of the museum via a 110 meter ramp or you can choose to use the elevator.

Do I HAVE to book tickets for the Hans Christian Andersen House in advance?

Yes, you definitely should. Click here Booking-link and book your ticket for the date and time slot you are interested in. Any unbooked tickets will be sold at the museum, but some days will be sold out in advance.

Can you bring your own food to H.C. Andersen's House?

You can bring your own food and eat in the garden. If you did not bring anything, you can buy something at the museum Restaurant DEILIG that offers a menu inspired by Andersen's writings.

Can I bring my dog when I visit the Hans Christian Andersen House?

No, you can't. Not even if it is tiny / is carried in a bag / is the cutest thing ever. Sorry.

Can you book a guided tour of the Hans Christian Andersen House?

The museum does not offer guided tours of the museum. You can book a 30 minute introduction to the museum - it costs DKK 650,00 - maximum group size 30 persons. After the introduction guests can visit the museum on their own with the included audio guide.

Can I visit the Hans Christian Andersen House with a push-chair/pram?

The museum owns a couple of push-chairs you can borrow. It is not possible to enter with your own stroller, push-chair, pram or the like.

What does it cost to visit H.C. Andersen's House?

The price for adults (18 and up) is 165 DKK.
Groups of at least 20 adults pay 155 DKK per person.
Children under 18 are free.

NOTE: it is necessary to book a ticket online BEFORE visiting, including for children, even if they don't pay admission.

Where is it most convenient to park when you visit the Hans Christian Andersen House?

P-15 in Odense P is the closest option. You can enter the museum area directly from the parking garage via exit P15.

If you require accessible parking and step-free access, please use P-19, where designated accessible parking spaces and a lift are available.

Tourist bus parking

  • Short-term parking in the city center (eg in Sortebrødrestræde) is for unloading / loading of tourists.
  • Long-term parking must take place on the stretch between Havnegade 106 and Havnegade 110.

 

Shopping

Are the shops open on Sundays?

Some shops are open on Sundays, but not all. Smaller specialist shops in particular may be closed on Sundays, while larger shops, shopping centres and department stores often have extended opening hours. Always check the opening hours in advance.

Where can you park when shopping in Odense city centre?

There are several parking options close to the pedestrian streets and central shopping areas. Choose a car park or parking garage near the part of the city you want to visit, and continue on foot to the shops, cafés and experiences in the city centre.

You can see a map of parking spaces here.

What are the opening hours for shops in Odense?

Opening hours vary by store, but in general, shops in the city center are open Monday to Thursday from 10 AM to 6 PM, Friday from 10 AM to 7 PM, and Saturday from 10 AM to 4 PM. Many stores also open on the first Sunday of the month.

Can I visit the Odense Marcipan factory?

No, unfortunately not. Due to Danish safety regulations for food production, Odense Marcipan is not able to open its doors to the public. You can, however, buy their products in most larger supermarkets as well as in sweet stores all over Odense.

Biking in Odense

Does Odense have an airport?

Yes, absolutely. Just north of the city you will find the Hans Christian Andersen Airport.

Can I park my car near a light rail stop?

Yes, at the Parkering Odense Syd light rail stop, there are plenty of parking spaces, and in certain areas, you can park for up to three days.
Find out more about the light rail here: Odense Letbane

Can I bring my bike on the light rail?

Yes you can - its even free. You can also bring your e-scooter, skateboard, pram, stroller and so on. Remember to hold on to your bike so it doesn't fall over.

Source: https://www.odenseletbane.dk/praktisk-information

Where can I find bus and train schedules?

www.rejseplanen.dk you can plan your trip around Denmark, as well as book and buy your ticket on the same page.

Where is the low emission zone in Odense?

Odense is one of the cities that has a low emission zone. Within the low emission zone, diesel-powered lorries, buses, vans and cars must comply with special requirements for particle emissions. The zone is limited by Ring 2 and all approach roads are clearly signposted that you are entering or leaving the low emission zone.

You can see a map of the low emission zone here

Here you can see what you need to fulfil in order to enter the low emission zone in a diesel car - rules for vehicles in the low emission zone

What is a Rejsekort?

Rejsekort is an app that lets you check in and out when travelling by public transport in Denmark. You use the app when you start your journey and check out again when you arrive.

In Odense, you can use Rejsekort as an app on buses and the light rail, among other things. Remember to check in via the app before boarding the bus or the light rail, and to check out again when your journey is over.

Visit rejsekort.dk/en here

How can I buy a ticket for the Odense Lightrail?

This easiest and cheapest way to travel with the light rail is by scanning the QR code you'll find at all stations. It leads to a payment solution that works on all newer smartphones. It's also the cheapest option at only DKK 15 per journey.

Just like in the buses, you can pay with a Rejsekort or you can download the Rejsebillet app. You can, however, also buy a ticket in the following shops, all conveniently located close to one of the stops:

  • Tarup Center - Løvbjerg
  • Vesterbro - Føtex Vesterbro
  • Kongensgade - Slikparadiset
  • Odense Banegård - Fynbus Kundecenter
  • Odeon - City biksen
  • Albani Torv - 7-Eleven og Føtex Food
  • Korsløkke - Saigon Marked
  • Rosengårdcentret - RGC Information Store Torv
  • Bilka - Bilkas Kundeservice
  • Cortex Park - Café På Mawis
  • SDU - Academic Books
  • Parkering Odense Syd - Aiden by Best Western Odense
  • Hjallese Station - Rises Brød
Where can I rent a bike?
Can I buy a discounted bus ticket for Fyn?

Yes, there is!

Whether you’re planning a city trip, a beach day, a tour, or something entirely different, a day ticket makes it easy and affordable to explore all the cities and attractions on Funen. For just 75 kroner, you can travel as far and as much as you like on the selected day.

Here’s how it works:
It’s really simple. Purchase your ticket through the RejseBillet app or at a FynBus ticket center. Please note that you cannot buy this ticket with cash on the bus. The day ticket costs 75 kroner per person and includes:

  • Unlimited travel across Funen and Langeland using FynBus buses and the Odense Light Rail.
  • Validity for the entire day of purchase, plus for trips that start before 03:59 the following morning.
  • Free travel for up to two children under 12 years old on the same ticket.
  • Validity on both FynBus buses and the Odense Light Rail.

Rejsebillet.dk

Free transportation

Odense has a free city bus that runs app. every 20 minutes. To find the nearest stop, click this link for a map.

Unesco

Are there plans to do more archaeological excavations at Nonnebakken?

Not as a result of the designation. However, if relevant research questions come up, there may be small excavations.

Why wasn't the castle protected before the city was built on top of it?

Visible, earth-bound ancient monuments were not automatically protected until much later - in connection with the Nature Conservation Act of 1937. Before then, ancient monuments could only be protected as part of a voluntary agreement between the landowner and the National Museum.

BUT - Nonnebakken was only recognised with certainty as a Viking Age settlement in connection with the National Museum's investigations in 1953 - so by then the damage had long since been done. In other words: There was neither knowledge of the ancient monument nor the legal basis for a preservation order before the major interventions in the 1800s and early 1900s.

Why is it important to tell the story of a ring fortress that is only partially visible?

Nonnebakken is a crucial part of Odense's history and past, and has contributed to the development of Odense to this day.

What is special about Nonnebakken in Odense - compared to the other ring castles?

Nonnebakken is the only one of the five castles that was built next to a town in the Viking Age, and it is only at Nonnebakken that Harald Bluetooth's ambition to unite the kingdom has a lasting effect right up to the present day

Are there plans to make Nonnebakken more visible in the cityscape?

Museum Odense is working on realising a visualisation of parts of the ring castle at its current location on Nonnebakken, including a miniature version of the ring castle that will be visible from Munke Mose on the opposite side of the road.

What is the story behind Nonnebakken and the other four ring forts?

Nonnebakken is the only one of the five castles that was built next to a town in the Viking Age, and it is only at Nonnebakken that Harald Bluetooth's ambition to unite the kingdom has a lasting effect right up to the present day. This can be seen in the fact that after the establishment of Nonnebakken, Odense developed into the capital city of Funen and functioned as a bishop's seat. The cities and the church institution played an important role in the formation of the kingdom. The story of Nonnebakken and Odense thus adds an extra dimension to the overall description of the five ring fortresses and their significance.

Nonnebakken is named after a nunnery that was located on the Viking mound in the 12th century. The levelled castle bank, on which the Odd Fellow Lodge is located today, and a few other traces can be seen in the terrain, but other parts of the castle are well preserved, but hidden under the modern city.

What is a ring fortress?

Ring fortress is a popular term for fortifications that have a circular floor plan. The late medieval ring fortress is a castle built of stone and surrounded by a moat.

In the Viking Age, Nonnebakkens contained a huge circular castle with an outer diameter of 180 metres. The castle was built around the year 980 and is attributed to King Harald Bluetooth's group of ring castles, all built around the 970-980s as a clear expression of the ambition to unite the Danish kingdom and protect it from outside enemies.

Weddings

How can I get married in Odense?

On the International House Odense web site you can read about what to do if you would like to get married in Odense.

https://www.internationalhouseodense.dk/living/citizen-service/getting-married

Foreign nationals must book an appointment by contacting vielse@odense.dk